Privacy Policy

1. Information We Collect

Information You Provide

When you create an account, fill out a form, or contact us, we may collect:

• Name and email address
• Phone number
• Company name and job title
• Billing and payment information (processed securely by our payment provider)
• Any other information you choose to share with us

Information Collected Automatically

When you use our website or platform, we automatically collect:

• IP address and general location
• Browser type and operating system
• Pages visited, time spent, and referral sources
• Device information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process transactions and manage your account
• Send you updates, marketing communications, and support messages
• Respond to your requests and provide customer support
• Analyze usage patterns to improve the user experience
• Comply with legal obligations and protect our rights

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.

3. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our site
• Measure the effectiveness of our marketing

We may use third-party analytics tools (such as Google Analytics) that place their own cookies. You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the site.

4. Third-Party Services

Our platform integrates with and relies on third-party services to deliver functionality. These may include:

• HighLevel (GoHighLevel) — CRM and marketing automation platform
• Stripe — Payment processing
• Google Analytics — Website analytics
• Email service providers — For transactional and marketing emails

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies.

5. Data Sharing

We do not sell your personal information. We may share your information in the following situations:

• Service providers: With trusted third parties who help us operate our business (payment processors, hosting, analytics)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly agree to share your information

6. Data Security

We take reasonable measures to protect your information, including encryption in transit (TLS/SSL), secure hosting infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your data within a reasonable timeframe, unless we are required to retain it for legal or legitimate business purposes.

8. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@empowerlo.com. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out: